Mandarin Service Desk

Delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk.• Accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed. • Fixes the cases informed by consumers or customers. • Generate provision of requirements for users in the self-service intranet, update requirements, and look up the position of requests.Must be proficient in both Mandarin (Speaking, reading and writing) and EnglishBachelor's degree graduate in any courseAny related work experience is advantageMust be willing to work in Online gaming Company