Mandarin Customer Support

Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Company Profile: This Company is a service and business provider, delivering and distributing information technology services, and offering voice and non-voice based accounts around the globe.

Position: Mandarin Customer Support
Location: Quezon City
Industry: BPO Company
Salary: P 60,000 – P 70,000 gross

Benefits:
• HMO
• Sick Leave
• Vacation Leave
• Government Mandated Benefits
• Other Allowances
? Schedule: Dayshift or Night Shift ( 9AM-6PM / 1PM-2PM )
? Account: Healthcare Account

Requirements:
• Open for Chinese Nationals and other nationalities located here in the Philippines who has Permanent Visa
• Proficient in speaking, reading and writing Mandarin and English
• Bachelor’s Degree in any related areas or At least 2 years in college
• With BPO Experience at least 6 months
• Knowledgeable in computer applications

Responsibilities:
• Responsible in answering concerns through emails or call
• Utilize computer technology to provide a faster service
• Open and maintain customer accounts by recording account information
• Record customer interactions, process customer accounts and file documents
• Work with customer service manager to ensure proper customer service is being delivered.

Recruitment Process:
• Initial interview (Cognitive Test, GPI, Listening Exam, Essay Assessment, Language Test (Berlitz)
• HR Interview
• Client Interview
• Job Offer

Be employed in the biggest multinational companies in the Philippines.

Look for Ms. Alena