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Mandarin Bilingual Customer Service Specialist Temporary Work From Home

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Company:

Tdcx Philippines

Place:

Customer Service

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Details of the offer

Job Description Join TDCX! Apply today and be interviewed in the comforts of your home!
Are you a customer service rockstar who wants to be part of one of the leading digital boutiques for fashion worldwide? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Customer Care & Fashion Advisor to join our growing family. Come home and start your #BeHappier journey with TDCX today!
Top reasons to work here:
Above-industry average salary
80K+ New Hire Bonus*
Group life insurance starting on Day 1
HMO benefits on Day 1 + one (1) free dependent after 6 months
Monthly performance bonuses upon regularization
25% Night differential rate (higher than the industry average!)
15 Sick Leave credits with cash conversions
15 Vacation Leave credits with carry over
Premium & Instagrammable workspaces
Free overflowing coffee and cookies
Learning courses to help you grow
Career development programs
Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!
What is your mission?
As a Customer Care & Fashion Advisor, you will be working with our Luxury Fashion Account to deliver #happier customer experience through phone and email. You will get a chance to collaborate and partner with some
of the most important and influential luxury designers in the world!
You are also required to perform these job functions:
Advisory and support services for clients concerning the order process
Styling, shopping, and selection of key-pieces of the current season up to the completion of whole looks
Close cooperation with Payment, Warehouse, and Shipping departments
Who are we looking for?
Completed 2 years in college
Preferably with BPO/call center work experience
Strong verbal and written communication skills in English and Mandarin
A quiet space to work at and a stable internet connection of 10 MBPS upload and 6 MBPS download speed is highly preferred
Amenable to work rotating shifts
Can work from home and in Ortigas, Pasig City
How to Apply?
Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.

*Terms and conditions apply