Johnson & Johnson is looking for an Account-to-Report (ATR) Manager for our North America Finance operations, to be based in Paranaque City, Philippines.
The Manager, ATR is responsible for managing and overseeing end-to-end service delivery in the General Ledger function for across all business sector(s) and countries serviced by Global Service - Finance - North America (Manila) in Johnson & Johnson.
Policy and Strategy Development
Develop GA policies and procedures and ensure compliance as administered in GFS-Asia Pacific Participate in strategic planning for GFS-Asia Pacific as required
Record to Report Process Management
Oversee the total record to report process – including inter-company, general accounting and period end closing process
Manage service levels and targets to ensure delivery as defined in Service Level Agreements
Develop and evaluate performance indices to measure operational efficiency against best practice
Resolve complex or critical process issues which go beyond GA team lead’s capabilities
Review and analyze management reports as required and drive necessary actions for improvement
Monitor resource utilization and manage resource allocation, including identifying changes to long term resource needs and implementing necessary actions
Internal and External Representation
Represent the GA function for GFS-Asia Pacific and lead change efforts into GFS-Asia Pacific for R2R area
Work closely together with other Process Managers (Accounts Payable, Accounts Receivable) to insure best possible communication and interaction between the processes
Develop, build and maintain relationships with all markets and business sector(s) serviced by GFS-Asia Pacific
Ensure that service levels and targets are met and service is delivered to customers in accordance to defined Service Level Agreements
Continuous Improvement
Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner
Focus on simplification, standardization, quality improvement and cost minimization of process
Proactive involvement in determining and implementing best practices
Drive implementation of business process improvement initiatives to the team as required
Team Performance
Ensure team members have the appropriate skills, supporting tools and technologies to enable them to deliver excellent customer service
Provide leadership, coaching, training and guidance team so they can proactively carry out their role to the highest possible standard
Manage and monitor team performance on a regular basis to ensure that service levels and targets as defined in Service Level Agreements are met; and take corrective action when required
Work planning and Resource Allocation
Develop and manage work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times
Pro-actively allocate resources as required, including job rotation and cross training to facilitate knowledge sharing
Create an environment that allows team members to grow and be continuously challenged
Professional Development
Team Development
Develop, manage and adjust GA team goalsDevelop GA team leads using an on-going coaching, objective setting, personal development and performance assessment and feedback sessionsAssist in recruitment, retention and motivation of staff as required
Personal Career Development
Work with Supervisor to set personal goals and objectivesMeet training responsibilities by attending scheduled trainingDevelop, maintain personal knowledge base of and adhere to procedures, business processes, and relevant application systems of own area of responsibilitySeek opportunities to improve knowledge, skills, and performanceBe receptive to developmental feedback and strive to eliminate discrepancies between required competencies and current abilities
Professional Work Ethic
Maintains high degree of professional conduct at all timesAdheres to established office hours, policies, and dress codePromptly advise supervisor of absences no later than start of business hours
Audit and Compliance
Support auditors and legal authorities with the execution of required activities – ensure staff are available as required
Ensure current processes, systems, databases and information security are up to date and comply with current legislation
Qualifications
University degree in finance related field or equivalent
Professional certification (e.g. CPA) required
At least 6-8 years’ experience in the record to report function
At least 3-5 years in a management or supervisory role
Experience in shared services center of a multinational corporation desirable
Amenable to work on permanent night shift
Professional competencies
Strong leadership and management skills – planning, organization and direction of employees
Strong coaching and counseling skills
Ability to motivate and cultivate strong unified team
Excellent interpersonal and relationship building skills to help shape and model the desired culture
Excellent oral and written communication skills
Ability to read, understand, verbally exchange information and compose written material for business purposes in EnglishAbility to express ideas and information in an organized and logical mannerAbility to communicate effectively with all levels of the organization
Quantitative and analytical skills for problem solving and issue /risk mitigation
Proven ability in advising Directors and Senior Management regarding complex and sensitive decisions
Innovates and effects continuous improvement
Strategic thinking and plans for the long term success of GFS-Asia Pacific
Proven ability to manage and lead large teams during a period of significant change
Functional competencies
Strong knowledge of finance and accounting principles and processes, preferably supported by previous shared services management experience
Strong knowledge of concepts, principles and procedures for total record to report process
Ability to build strong internal and external customer relationships
Ability to identify areas of improvement to work effectiveness and efficiency, and drive necessary action to completion
Ability to use computer applications as required – Microsoft application, SAP, and others
Primary LocationPhilippines-National Capital-Manila-OrganizationJohnson & Johnson International (Singapore) Pte. Ltd. - ROHQJob FunctionFinanceRequisition ID2005860918W
