Loan Processor (Australian Loan Processing Experience)

Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.

You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

Duties and Responsibilities:
Liaise with clients to gather information and documentation needed for their loan application
Input the data in software and lodge application online
Liaise with all stakeholders (clients, lenders, solicitors, accountants etc…) to process the application to settlement
Constantly update clients with the progress of their application
Constantly upgrade policy and product knowledge through ongoing training
Follow up client information via phone and email
Identify suitable lenders to meet client needs
Speak with banking representatives (lending) to clarify key details
Enter information in various portals and systems
Schedule follow up with clients and lending representatives
Administration support tasks as required

Qualifications and Experience:
1 – 2 years Australian loan processing experience
Degree qualified, Accounting/Business or other similar qualification
Experience in any Australian Mortgage CRMs, e.g. Mercury, Broker Platform, etc.
MS Office and Google applications
Excellent attention to detail
High level of spoken and written English communication skills
Process driven
Problem solving skills
Analytical and numeracy skills
Ability to push the result required when needed
Experience in a fast-paced customer service environment
Good interpersonal and people management skills
Must be willing to work in Clark, Pampanga