So what does a Learning Experience Manager really do?
Think of yourself as the "Training Master" that works in tandem with Operations, so not just anyone is qualified for this role!
We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch.
Now we need your full concentration because it's time to imagine what it's like being a Learning Experience Manager.
As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates.
You will also be a create and maintain any necessary materials related to maximizing campaign task mastery and personal development.
You will be a pioneer of all campaign specific training needs and programs in the organization.
You will also create and execute TL and TM development training which includes the following: detailed curriculum, training, and evaluation.
You will provide campaign specific training that is sufficiently technical but engaging.
You will act as the in-house expert, maintain all relevant training materials and documents for all levels for trainees; from new teammates to tenured team leaders.
You will also ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives.
You will also proactively explore the specific needs of every department and campaign to develop training materials as needed.
What else?
Well, you will also propose and publish a year-long training calendar with specific quarterly objectives.
Lastly, you will also plan total training policies, programs, new testing tools, methods, and systems to ensure products and services meet quality standards while also working directly with the teams and communicate effectively with the Operations Director, Operations Manager, and their US Counterparts.
So, do you have what it takes to become a Learning Experience Manager?
**Requirements**:
So, what is it we're looking for?
Well since this is a manager post we need someone who has at least a Bachelor's Degree or College Degree in any field.
You also need the experience so if you have at least 5 years of managerial and/or supervisory role - then you're qualified!
About TaskUs
- TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, HiTech, FinTech and HealthTech.
As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
TaskUs is an Equal Opportunity Employer
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
TaskUs is an Equal Opportunity Employer