Lead Content Writer

We are currently looking for aContent Leadto join the largest on-demand marketplace for professional photography in the world!

What you'll do:
?
Strive every day to use content as a driven advantage for the company and its customers
Write internal and external articles, communications etc. on an ongoing basis
Develop leveraged content strategies (in-app and web based Help Center for our different audiences, internal support KB articles and flows etc.)
Create and manage a central repository of all company operational policies and procedures
Design and execute experiments to improve the quality and efficiency of the company support content
Review audience feedback and interpret content effectiveness; independently and collaboratively provide data-driven analysis and content recommendations
Be a high integrity partner to our L&D, Training and Quality teams

What you'll need:
?
Bilingual proficiency in written and spoken English
Minimum 4 years of relevant content experience
Minimum 2 years of relevant project/ program management experience
Experience with content strategy and content design
Strong copywriting and editing skills, and the ability to deliver content effectively
Self-starter attitude