Lazada-Supply & Demand Senior Associate
Location: Philippines
Department: Commercial
Educational Requirement: Bachelor
Team introduction
Launched in 2012, Lazada is the number one online shopping and selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. As the pioneer of the eCommerce ecosystem in Southeast Asia, Lazada helps more than 80,000 local and international sellers as well as 2,500 brands serve the 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data, and service solutions. With over 80 million SKUs available, Lazada offers the widest range of products in categories ranging from consumer electronics to household goods, toys, fashion, sports equipment and groceries. Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first- and last-mile delivery arm supported by 80+ logistics partners. Lazada Group is majority owned by Alibaba Group Holding Limited (NYSE:BABA).Lazada.com.ph is the country’s leading online shopping and selling destination. Its headquarters is nested in Bonifacio Global City Taguig, one of today’s premiere business districts, and has warehouses in Cabuyao and in Cebu. Lazada holds a dynamic workforce, all geared towards creating an ecosystem which puts equal importance to customers, brands, and sellers. It has also revolutionized the logistics landscape with its in-house logistics provider, Lazada Express. Lazada continues to offer a wide assortment to its customers and retail solutions to its brands and sellers with the end goal of providing superior value.
Job description
We are currently looking for a budding Supply Chain fanatic to join the Lazada LazMart family. This is a fantastic opportunity for young supply chain professional with 2+ years of experience and have a huge passion in Supply Chain Optimization.
At LazMart we use technology to delight our customers; we innovate to make our customers’ lives better. As the Supply & Demand Senior Associate, you will be charged to leverage on such technology with your experience, knowledge and ideas to ensure an exceptional level of product availability to our customers through effective planning, forecasting and management of suppliers’ relationships.Central to this role is a set of KPIs that you are expected to lead and make change for the products. Having sole ownership and accountability in your portfolio to drive supply chain performances. These KPI include product availability, customer fulfilment, wastage and inventory level optimisation, whilst contributing directly to the business revenue and profitability.
You will manage a range of products and be responsible for improving supplier performance, and working closely with Merchandising, Marketing, Finance and Operations teams. Supply Chain continuous improvement is key. You will use your expertise and knowledge to make change in systems, gather insights and improve processes at your disposal.
Reporting to the Retail Operations / Sourcing Manager, you will be working both independently and as part of a team of LazMall.
You will:
• Lead and drive change in your designated portfolio in terms of supply chain optimization.
• Establish strong relationships internally and externally to achieve efficiency of the supply chain.
• Fully own forecast and supply planning across your product range.
• Manage demands of stakeholders, internal and suppliers
• Ensure optimal stock levels and availability on the RedMart website
• Follow up on technical and procedural disruptions in the supply chain.
• Analyse promotional, seasonal and event plans for your range of products.
• Identify opportunities for process change, communicate sound ideas and implement them effectively.
• Report on trends and improve performance for your products and suppliers.
• Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
• Ensure accurate, timely and efficient purchase order management.
• Optimise supply plans while integrating constraints, such as inbound capacities, product receiving specifications and supplier MOQs.
• Work unsupervised and remotely.
To be successful in this role, you must be fast on your feet and focused on getting things done. You must be able to embrace the unexpected and dispense challenges with grace and finesse. You are able to appreciate the need for structure and processes but are also flexible to changes and improvements. Most importantly, you care about never, ever seeing the words ‘out-of-stock’ on the LazMart website.
Job requirements
An extra awesome candidate will show:
• Perseverance. The pace is fast and challenges will get more complex, but we never, ever give up.
• A love for numbers. You will see lots of them. You will need to embrace them. Maybe even dream of them.
• Strong attention to detail. Is there a spelling mistake in this document?
• Teamwork and relationship management skills. You will need to work with many internal stakeholders and suppliers to achieve the best possible outcome.
• Sound logic and reasoning even under pressure. Decisions need to be handled rationally in the best interest of our customers and exceptions will need to be managed with extreme discretion.
• Distaste for ignorance. The best decisions are also informed ones. A good supply & demand associate manager will know his/her portfolio well and will plan according to constraints and/or business requirements.
• Foresight. This role has significant downstream impact and every decision will send ripples throughout the business. We will always need to put the customers first, but without creating unsustainable business practices.
• Tolerance for ambiguity and ability to take informed risks. You will not have perfect information, and that’s just life. We do not just talk about theories or concepts, we implement them in situations that we do not have 100% control.
• Financial savviness. You will be spending the company’s money and making decisions that affect business costs. The weight of this responsibility cannot be overstated.
• Ownership. You will be empowered to make decisions and follow through with all responsibilities.
• Excellent verbal and written communication skills. There is a saying that “if you cannot convince them, confuse them”. We do not want confusion, so good communication is a must.
• The ability to bend time to your will. Or be really good at time management. There will be lots to do and being ruthless about prioritising is key to getting things done.
• A sense of humour. Because your manager needs one.
You'll also have:
• Bachelor’s degree in supply chain, business management, engineering or other related fields.
• Minimum of 2 years’ experience within a supply chain planning
• Experience in FMCG as a retailer or supplier preferred
• Excellent understanding of replenishment and forecasting processes, techniques and systems
• Intermediate to advanced level of skill in Microsoft Excel
• Can communicate in English
Some things to know before you apply:
• We have big plans to disrupt the traditional grocery retail market
• Everything we do is focused on empowering our customers
• We work really hard
• We have a lot of fun!
We're interested in talented, creative and passionate people joining our fantastic team who believe in our mission: To save our customers time and money for the important things in life!
