Lazada-Lazada Partner Manager
Location: Philippines
Department: Commercial
Educational Requirement: Bachelor
Team introduction
Launched in 2012, Lazada is the number one online shopping and selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. As the pioneer of the eCommerce ecosystem in Southeast Asia, Lazada helps more than 80,000 local and international sellers as well as 2,500 brands serve the 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data, and service solutions. With over 80 million SKUs available, Lazada offers the widest range of products in categories ranging from consumer electronics to household goods, toys, fashion, sports equipment and groceries. Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first- and last-mile delivery arm supported by 80+ logistics partners. Lazada Group is majority owned by Alibaba Group Holding Limited (NYSE:BABA).Lazada.com.ph is the country’s leading online shopping and selling destination. Its headquarters is nested in Bonifacio Global City Taguig, one of today’s premiere business districts, and has warehouses in Cabuyao and in Cebu. Lazada holds a dynamic workforce, all geared towards creating an ecosystem which puts equal importance to customers, brands, and sellers. It has also revolutionized the logistics landscape with its in-house logistics provider, Lazada Express. Lazada continues to offer a wide assortment to its customers and retail solutions to its brands and sellers with the end goal of providing superior value.
Job description
The role
As Lazada Partner Manager, you are responsible for managing a group of third-party e-commerce enablers handling several international and local brands covering multiple categories. You will also be in-charge of the strategic development of the Lazada Partners.Reporting
Reporting to the Head of Lazada Partners, you will support the vision and direction of growing the Lazada Partners ecosystem.
Key tasks and responsibilities
• Managing a portfolio of different e-commerce enablers (Lazada Partners) handling top international and local brands, and developing appropriate strategies for each Lazada Partner
• Working alongside commercial and operational teams to translate platform insights into a direction which drives performance.
• Supporting the short- and long-term plans for the development of Lazada Partners.
• Analyzing key metrics to ensure performance will meet LazMall quality standards.
• Driving activities for e-commerce enablers to optimize Lazada platform tools, technology, and fulfillment.
• Assists in review meetings with internal stakeholders ensuring achievement of targets
• Providing the Lazada Partners with platform-focused insights regarding customer, category, and operations.
• Evaluating concerns or issues and effectively communicating solutions to peers and Lazada Partners.
• Developing strong working relationships with Lazada Partners, categories, business operations, marketing solutions, and logistics operation teams are essential.
Job requirements
Qualifications & Skills
• Previous experience and knowledge of a retail environment as a category or key accounts manager for a brand, distributor, or retailer is ideal, but not required.
• The ability to analyze and execute day to day activities to support commercial directions based on available data is essential.
• Strong relationship building skills and the ability to be in charge and persuade at all levels of the company are vital.
• The capability to understand commercial and operational insights is key.
• Excellent communications skills, both written and verbal, are important when dealing with local and regional organizations within and outside of Lazada.
• Basic knowledge of e-commerce in the Philippines.
• Highly self-motivated and willing to challenge the status quo.
