L2 Technical Support

L2 Technical Support


L2 Technical Support

Details of the offer

Job Description:
Monitoring of Aiah Systems Monitoring of scheduled jobs in the environment Run diagnostics of Problems/Issues/Defects Setting Severity Levels to Problems/Issues/Defects Ownership of Problems/Issues/Defects Ticket until Resolution Problems/Issues/Defects Analysis Follow-up and Resolve Problems/Issues/Defects within SLA Workaround, Corrective Fixes, Removal of Data Errors Regular Reporting on Open/In Progress/Resolved Tickets Minimum Qualifications:
Practical experience working in an Agile/SCRUM development environment, with an understanding of what works and what doesn’t in a professional-services setting An understanding of what it means to wear different hats in a small, dynamic team environment, and a willingness to jump in and help wherever needed. Experience working in an Agile Environment Strong communication skills for the non-technical team to understand issues and resolutions Preferably with Technical Background At least 1-2 years experience

Source: Kalibrr


  • Other Jobs / Other Jobs - Crafts


Related offers

Business readiness analyst (bgc)

ManilaJob Description :Business Readiness Analyst The Business Readiness Analyst will plan, design and implement complex change programs across all phases of...

From Yondu Incorporated - Ilocos Norte

Published a month ago

Customer relations specialist (experienced in writing/graphic design)

ManilaJob Description :Customer Relations Specialist (Experienced in Writing/Graphic Design) Eastwood Libis QC Monday to Friday | Day Shift Responsibilities...

From Sourcefit Philippines Inc - Ilocos Norte

Published a month ago

Junior front-end software engineer

ManilaJob Description Execute full lifecycle software development Develop flowcharts, layouts, and documentation to identify requirements and solutions Write...

From Jway Group (Philippines), Inc. - Ilocos Norte

Published a month ago

Automation script developer

ManilaJob Description:Skills: Bachelor's Degree in Computer Science or equivalent professional experience Marginal experience in automating tasks 3+ years...

From Dxc - Ilocos Norte

Published a month ago