Korean Order Management Specialist (Team Lead/Associate Manager)

Company Profile: Is a german biotechnology company and global provider of pharmaceutical research across more than 30 branches worldwide.

Position: Korean Order Management Specialist (Team Lead/Associate Manager)
Industry: Shared Services
Location: Taguig City
Salary: Negotiable
Work Schedule: Day shift

Benefits:
•Free Working Visa
•Government Mandated Benefits
•Medical Assistance

Requirements:
•Native Korean fluent in English
•Knowledgeable in SAP and ERP
•With experience as a CSR is a plus
•With experience in Order management
•Willing to work in Taguig City

Responsibilities:
•Process purchase orders submitted through ecommerce channels
•Provide invoice to clients upon products prices
•Maintaining records and orders updated and collect Logistics feedback
•Monitor purchase orders status, quotations, shipping dates, and billings
• Make sure that all the order process complies with the company procedures
•Lead Customer Care Department and provide coaching to provide excellent quality service

Recruitment Process:
•MS Excel and Order Management exam
•Initial Interview with HR
•Interview with Hiring Manager
•Final Interview with KR Counterpart

Please feel free to like, share and comment.

All the best,

J-K NETWORK SERVICES