Korean Hotel Reservations Specialist

requirements: korean national can speak english living in the philippines
must be a permanent visa holder or 13a visa
high school or bachelors degree graduate are welcome to apply
with customer service experience is an advantage
can start working asap
willing to work in shifting schedule

responsibilities: assist customer hotel related concerns through email, chats and calls with the use of supported scripts and procedures
verifies contact information and ensure to put accurate details in the system
escalate concerns as necessary to achieve customer satisfaction
must be updated with the current process and should be knowledgeable in providing resolutions to specific concerns
benefits:13th month pay
government mandated benefits
medical insurance
leave credits
performance bonus

Salario: Negotiable