Korean Helpdesk Support

Korean Helpdesk Support
Company:

J-K Network Services


Korean Helpdesk Support

Details of the offer

Company Profile: The company is a multinational and world’s largest supplier of automotive and airline components measured by 2011 revenues.

Position: Korean Helpdesk Support
Industry: BPO
Location: BGC, Taguig City
Salary: P 70,000- P 80,000
Work Schedule: Shifting

Benefits:
•HMO
•Life Insurance
•Accident insurance
•Medical reimbursement
•Performance based incentives
•Quarterly bonus

Requirements:
• Korean National living in the Philippines
• Filipino fluent in Korean language
• Can speak English
• College Level or bachelor's Degree Holder
• Customer Service Background, related to Automotive is an advantage
• Must be willing to work in Taguig City

Responsibilities
• Answer technical Issues from users of global products
• Users of digital products assistance
• Products: home of e books , English Grammar mobile applications, generations of online materials
• Handle escalations from Customer service team regarding some technical concerns on online dictionary app
• Assist customers in troubleshooting and technical Support

Recruitment Process:
1. Assessment Exam (English Grammar Test and Korean)
2. Initial Interview with Filipino HR
3. Final Interview with the Hiring Manager
4. Job Offer

Please feel free to like, share and comment.

All the best,

J-K NETWORK SERVICES


Source: Gigajob


Area:

  • IT - Information Technology / Technical Support - HelpDesk

Requirements

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