Jr. Business Systems Analyst

Job Description:
A. Business Systems Analysis and Process Re-engineering Conducts business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions; Coordinates with other departments during the system development phase to ensure the creation of a good quality application; Prepares Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures & technical manuals related to projects; Coordinates with Applications Development Team, SQA Department, Field Operations and Customer Care Department on migration and implementation of new application version and enhancements; and, Provides support to the Field Operations Department and Customer Care Department in matters relating to business rules and policies of the client. B. Client Support Conducts briefings/seminars/workshops to the client process owners and users on functionalities of new application build or new policies related to the system; Facilitates logistical requirements for seminars/training, workshops, briefings and meetings conducted for the client process owners and users; and, Conducts regular relationship management initiatives with the process owners. C. Communication Prepares draft replies to the client and other agencies on issues raised related to the Core Applications; and, Coordinates and/or prepares reports as requested by the client
Minimum Qualifications:
A graduate of Computer Science, Computer Engineering, Industrial Engineering or any IT related course With at least 3 years of experience in Business Analysis Knowledge in System Development Life Cycle Project Management skills Excellent Written and Oral communication skills; Strong analytical and planning skills; Good communication and presentation skills; Excellent problem-solving skills;