Join Our Sitel Barkada | Customer Care Specialists (Insurance) | Phone Interview

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Who are we looking for?
• We need candidates who are professional and with courteous telephone skills when talking to customers and internal colleagues
• Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service. You will need to interact with customers, clients, insurance carriers and internal sources providing information about coverage verbally and in written form.
• You simply need to know your way around a computer and be comfortable supporting customers through phone, chat and email and be able to provide excellent customer service.
• Join us today in building trust, being bold, working together and wowing our customers!What are we looking for?
- Candidates who are between 21 to 59 y/o (per MECQ guidelines)
- Completed at least 2 years in college with 1 + years customer service experience in the insurance or financial services industry
- Incomplete 2nd year can be accepted provided with 2 years’ experience in insurance or financial services account
- Basic computer navigation skills
- Good command of the English language
- With at least 1 year Customer Service Related Experience
- Willingness to work on shifting schedulesWhat should you expect from us?
- Paid training from day one with opportunity to learn multiple products to support revenue growth for program business
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day