Japanese Non-Voice Representative (Php 100,000 - Php 130,000)

COMPANY PROFILE: One of the largest BPO companies offering back office and customer service support services to largest and popular companies around the worldBENEFITS:•Very competitive salary•Attractive performance incentive•Top-notch training•Additional Health Insurance•Life Insurance•Food Vouchers•Gift Vouchers•TransportationResponsibilities:• Respond to general and technical inquiries of this music app through email and chat• Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription Inquiries)• Assist customers in Cancellation of premiums and in changing customer personal details• Handle concerns of account users regarding paid accounts, payment issuesRequirements:• Filipino who can speak Japanese (speaking, listening, reading, and writing)• Preferably Dual Citizens or Filipino who were raised in Japan• JLPT N1-N2 passer/level (JLPT Certificate not required)• Completed at least 2yrs in college (or HS graduates with 2yrs work experience)Recruitment Process:• Essay Exam• Translation of Japanese to English and vice versa• Final interview with the Hiring Manager