Company Profile:One of the top and largest IT Company from Japan that offers a wide range of software products and services. Position: Japanese Service Desk ExpertIndustry: Japanese IT CompanyLocation: Cebu CitySalary: P 30,000 - P 90,000 Work Schedule: Shifting Schedule with 2 days offBenefits:Pioneering account in Cebu CityCompetitive salary packageCareer AdvancementRequirements: Filipino in both Japanese and English (verbal & written)JLPT N1-N2 passer/levelAt least high school graduatePreferably with CSR/TSR/IT work experienceWith ITIL work experienceWilling to work in CebuResponsibilities:Provide service desk inquiries via email, chat and callHandling the resulting incidents or Service RequestsDiagnose and resolve hardware and software problems Responsible for initial assessment, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.Collecting information through a customer conversation, accessing support tools, and additional support staff.Apply now!OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!For interested applicants, please send your resume to ********** For more inquiries, please feel free to contact us through these contact numbers and look for Ms. Yuna:GLOBE/VIBER: 0917-638-1854SUN: 0932-213-3275LANDLINE: (02) 8245 2829SKYPE: live: jknetworkjobsLINE ID: j-k_jpteamCONNECT WITH US THROUGH OUR SOCIAL MEDIA ACCOUNTS!FB: @JKjpnopenings | LinkedIn: JK_JPN Openings | Twitter: @jkjapanesejobs | Youtube: J-K Network Services | Instagram: @JKjpnopeningsVisit our official company website for more job openings for Japanese Speakers at Refer a Japanese speaker or a Japanese national or a Multilingual and get referral bonus! We are also offering Free Bilingual Career Consultation! Just fill-out this form: Other job openings for Japanese Speakers:https://jknetwork-jobs.com/search?la=&l=&q=japaneseCustomer Service Related Jobs:Japanese Customer Service Representative (Cavite)Japanese Airline Account Associate (Pampanga)Japanese Online Casino Dealer (Makati)Japanese Customer Coordinator (Makati)Japanese Booking Specialist (EDSA-Mandaluyong)Japanese Client Reservation Officer (Makati)Japanese Airline Account Associate (BGC, Taguig)Japanese Email and Chat Support for RPG/Video Games (Ortigas, Pasig)Japanese Healthcare Account Associate (Taguig) IT & TECHNICAL Jobs:Japanese Software Developer (Makati)Japanese Software Tester (Makati)Japanese Programmers/Service Engineer (Taguig/Cebu)Japanese Quality Assurance Analyst (BGC, Taguig City)Japanese Web Production Specialist (Makati)Japanese Service Desk Management (Cebu)Japanese IT Staff (Cebu)Japanese Skilled Project Coordinator/Bridge System Engineer (Cebu)Japanese Sr Apps Systems Engineer (Cebu)Japanese Speaking Java Developer (Cebu)Japanese Service Desk Agents (Cebu)Managerial Jobs:Japanese Operations Manager (Ortigas, Pasig) Japanese IT Manager (Ortigas, Pasig) Japanese Project Manager (Makati)Japanese Operations Team Leader (Cebu)Japanese Service Delivery Manager (Cebu/Taguig)Japanese Service Desk Operations Manager (Cebu/Taguig)We will be waiting for your application! Thank you so much and have a great day!Requirements: Filipino in both Japanese and English (verbal & written)JLPT N1-N2 passer/levelAt least high school graduatePreferably with CSR/TSR/IT work experienceWith ITIL work experienceWilling to work in Cebu
