Job Opening
Japanese Customer Care - Urgent in Taguig
Job Industry
Consumer Services
Job Type
Full-Time
Experience Level
Associate
Date Posted
2019-02-08
Job Location
Taguig
Company Information
J-K Network Services
Job Description
Position: Japanese Helpdesk Support (Legal Account)
Industry: Financial Company
Salary: P90,000 above (Negotiable)
Location: Taguig City
Schedule: Shifting Schedule
Company Profile:
IT Company/ BPO Company that specializes in information technology, financial, legal content and human resource. The company is also know to provide excellent customer service support.
Job Description
Responsibilities:
• Respond to customer inquiries via phone, email and chat
• May respond to inquiries regarding a specific product or a specific customer
• Inquiries regarding address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc.
• Ensure each customer contact is handled in a manner consistent with the Company’s brand and values to maintain customer satisfaction and retention.
• Identify prospects for additional products and services; send leads to appropriate sales representatives.
• May assist field representatives in account maintenance.
• Log and classify all calls and request for assistance in the call tracking database.
• May include some order processing duties.
Job Qualifications
Requirement:
• Fresh Graduates are welcome to apply
• Japanese N2/N3 certification
• Open for Undergraduate and Graduate
• Experience in a BPO industry is preferred but not required
• Willing to work any shift
• Willing to work in Mckinley Hill, Taguig
RECRUITMENT PROCESS:
• Initial Interview
• Assessment
• Interview with Filipino Manager
• Client's Interview with Japanese
• Job Offer
Kindly submit your resume to Ms. Prelie through this email ***********@gmail.com / ************@jp-network-e.com and you may contact us on.09369734***
You may also contact us to the following:
Mobile: 0936 973 4*** / 09456154*** / 915-849-3035
Landline: (02) 245-2829
Skype: jkrecruit / live:jknetworkjobs
Line:j-k_jpteam
J-K Network Services
https://jkmanpower.jp-network-e.com/
FREE BILINGUAL CAREER CONSULTATION
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Thank you so much! Apply Now!
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