Japanese - Bilingual Sales Agent

**Responsibilities**:

- Make outbound calls to clients to promote and sell a product or service
- Address client's needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with customers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Make sales or recommendations for products or services that may better suit client needs
- Take part in training and other learning opportunities to expand knowledge of the company and position
- Adhere to all company policies and procedures

**Qualifications**:

- Above average communication skills both English and Japanese
- At least 1 year of call center experience
- At least High School Graduate
- Sales Experience (Preferred but not required)
- Selling skills
- Willing to work in Pasay

**Salary**: Php50,000.00 - Php70,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Application Question(s):

- Do you have call center experience?
If yes, for what company and how long?
- Do you have SALES experience in a call center?
If yes, for what company and how long?
- Do you have SALES experience OUTSIDE call center?
If yes, for what company and how long?
- Do you have work experience related Online Trading/Cryptocurrency/bitcoin?
If yes, for what company and how long?
- Do you have personal investment or knowledge in Online Trading/Cryptocurrency/bitcoin?
If yes, what platform do you use and for how long?
- Fluency in speaking Japanese from 1-10 (10 being the highest)
- Are you amenable to work in Pasay?
- Can you start immediately?
- How much is your expected salary?