It Support Specialist

**Job Qualification**
- Degree in IT or other related technical field.
- At best, practical help desk or customer support experience.
- Fluent in English.
- High customer and service orientation.
- Well-developed communication and analytical skills.
- Good knowledge of the operating systems and relevant hard
- or software.
- Good problem-solving skills and focus on quality.
- Serenity in challenging situation.
- Can start ASAP.
- **Fresh graduates are welcome to apply.
**
- Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.
- Guidance of the users to support them in becoming more productive.
- Support in the development of programs to train the customer on how to properly use the products.
- Concession of the customers' troubles by recommendation of products, services or procedures.
- Evaluation of the systems' problems to recommend enhancements.
**Salary**: Php23,000.00 per month

**Benefits**:

- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

COVID-19 considerations:
Preventive measures include physical or social distancing, covering coughs and sneezes, hand washing.
The use of face masks or coverings has been recommended in public to minimize the risk of transmission.
Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)