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Job Description:
- The IT Business Specialist will be responsible for supporting the business processes in Finance and Controlling areas (preferably with more CO experience) including requirements definition, data integrity, testing, training, and reporting. The applicant will bring STRONG Functional knowledge of SAP and/or working knowledge in associated business process areas. The IT Business Specialist must have the ability to perform SAP configuration troubleshooting independently while working effectively across 3M’s SAP Support and Global IT Organizations when required. You will be a self starter with strong communication skills and the motivation to become a key participant in 3M’s global deployment of SAP.
- Perform configuration analysis across SAP RTR modules and associated integration points with SD and MM.
- Primary expertise in:
- SAP Finance - Product Costing and Inventory Management with Material Ledger
- SAP Finance - Managerial Reporting – Controlling Modules like COPA, CCA
- Secondary expertise in all or any of the following:
- SAP Finance - Accounts Receivable
- SAP Finance - Assets and Projects
- SAP Finance - Financial Reporting – Finance Modules like GL
- SAP Finance – Treasury and Cash Management
- SAP Finance – Tax integration with all the cross streams lile SD, MM and FI
- SAP Sourcing – Accounts Payable
- Provide functional knowledge for the applications supported by 3M’s IT support organization and associated business processes.
- Ability to resolve complex business requirements via SAP RTR configured solutions
- Develop functional specifications and guide the development of those programs within the development team.
- Work with business and IT leadership to define user requirements, and translate them to functional specifications.
- Accountable for end to end resolution process of incidents; track and monitor them trough ITIL incident management methodology: correct escalation to upper support levels, handover to other GSCs, priority management, correct log documentation, others.
- Accountable for end to end resolution process of problem and change records; track and monitor them trough ITIL methodology.
- Provide global SAP RTR support
- Collaborates as needed with other SAP IT support team members on configuration design questions and analysis
- Facilitates interactions and escalations with appropriate groups (e.g. 3M Solution teams, Global Infrastructure, Integration points etc)
- Meet or exceed established 3M Support Service Level Agreement (SLA) and KPI’s.
- Update procedures, operation instructions, and any other documentation impacted by system changes.
- Must be able to travel internationally if needed
- Off hours on-call support and flexible scheduled is required.
- Document every case when it’s necessarily: Knowledge Management articles, OneNotes, others.
- Active participation in weekly and monthly process and team meetings.
- Adther to Lean Six Sigma methology 3M requirements.Qualifications
Required
- Bachelor’s Degree or equivalent work experience.
- Minimum of 3 years experience working with SAP RTR as a functional resource (IT) or key user.
- SAP RTR business experience is a plus.Preferred
- Minimum of 3 years experience in business process design and / or redesign.
- Understanding of integration points between master data solutions and SAP ECC.
- Experience working in a global support environment .
- Individual must be detail oriented, self-directed and have strong independent problem solving skills. The ability to multi-task is inherent in the job responsibilities.
- Ability to develop and exercise task specific project plans with minimal supervision.
- Lean Six Sigma Methodology.
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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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