Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.People Leader Role: NoKey Accountabilities:Individual Accountabilities:Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvementsResearches and analyzes improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancementsDevelops business requirement documents and specificationsWorks as directed by management team to research and document business issues involving workflow procedures and processesAnalyzes data and work with management to develop creative solutionsProactively identifies issues with workflows and processes; suggests improvements to managementReviews suggested workplansCoordinates ongoing service, maintenance post-implementationManages teamsHas positive impact to specific organizational entities & has some understanding of the nature of the impactUsually a top contributor to team's successJob Requirements:Demonstrates understanding of how technology supports Manulife's strategyStrong detail orientationAwareness of full-technology stackStrong communicator who can negotiate effectively with business to clarify needs vs. wants/likes in order to balance business direction/requirements with cost of development and riskAn effective facilitator for the Team to deliver incremental and iterative units of business valueHas a natural ability to breakdown, decompose and describe business needs into Stories supporting an iterative and incremental delivery modelMentors Associate Business AnalystsSeeks coaching from expertsAttends advanced training on analysis skills and business knowledgeDemonstrates all core skills, and good interpersonal skills for the roleGood working / background knowledge of practice areaUse and combine knowledge of the discipline and the market to formulate the right approachFit for purpose, though may lack refinementSees actions partly in terms of longer-term goalsUnderstands the corporate climate & cultureStrong knowledge of the businessConstantly learns from both success and failureGood organizational and problem-solving abilities that enable you to manage through creative abrasionGood verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomesDecision Authorities:Able to achieve most tasks using own judgementCan lead smaller groups where requiredGood analytical skills, copes with complex situations through deliberate analysis and planning
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
