It Assistant(Sap B1)

_**ComWorks Inc. - Is a leading information communications technology company that provides products and solutions for corporate, home, SME, and consumer markets served through its divisions and extensive distribution network.
With a nationwide scope and constant drive, we continuously bring new solutions to our markets through the most innovative means.
**_

**Responsibilities**:

- Provide technical support to business units, and outlets, and the accounting department maintains and monitors the Accounting System.
- Managing any technical issues related to connection, access, etc.
required for reporting by itself or with the respective team.
- Act as SPOC for POS, Click store, Sari Mall, and ELP customers.
- Conduct 1st level troubleshooting for related concerns such as username/password, Pages, Block, Prices, Item Master data, app name, API connection error, and others.
- Assess issues and escalate to 3rd party if needed.
- Work with developers for related issues.
- Document related processes and policy.
- Handle radius authentication errors, pins, and uploading.
- Work with a cross-functional team when there are projects and or processes that need to sort out.
- Keep records of the changes made and scheduling updates.
**Job Qualifications;**
- Bachelor's and University Degree in Computer Science, Technical, Engineering, Information Systems, Information Technology, or equivalent.
- At least 2 years of working experience in the related field is required for this position.
- **Strong background in SAP B1**, **Crystal Report, and TSQL.
(essential)**:

- **Know-how in Documentary Practices SAP Authorization Concept.
**:

- Excellent customer management skills with strong customer-facing experience.
- Ability to judge customer situations and projects regarding implementation success concerning strategic support planning
- Problem management and change management tools.
- Excellent interpersonal skills.
- Ability to individually own and execute identified work.
**If you are an interested applicant, please attach your most updated CV here as PDF or Word Document.
**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)

Willingness to travel:

- 100% (preferred)