It Assistant

It Assistant
Company:

John Clements


It Assistant

Details of the offer

Job Description:
· Perform hardware and software installation and configuration for desktop, laptop and mobile devices
· Provide on-site and remote support in diagnosing hardware and software issues and troubleshooting activities
· Coordinate with hardware vendor for laptop and desktop repairs
· Assist in hardware and software inventory management
· Troubleshoot equipment such as printers and scanners and other peripherals
· Active Directory account management (add/edit/delete, reset and unlock accounts)
· Monitor, review and remediate anti-virus or malware threats
· Rectify basic network and telephony issues
· Provide technical support for events, conference calls and meetings
· Custodian for common IT equipments and perhiperals (Barco, projector and etc)
· Document all processes in reference manuals for the purpose of training and guidance
· Coordinate vendors for acquisition of equipment and software
· Take user support incident and change requests and take measures to fulfill requests via ticketing tool
May be assigned the task of a ticket dispatcher for system admin & network-related tickets (as needed)

Job Qualifications:
Requirement:
· Preferrably with 2 or more years’ experience on IT Support

Requirements


Knowledges:

  • Basic
  • Desktop

Technical support specialist

Respond to requests for technical assistance in person, via phone, or electronically and diagnose and resolve technical hardware and software issues Provide...


From Diversify Offshore Staffing Solutions - National Capital Region

Published a month ago

Cable technician

JOB QUALIFICATIONS • Installs broadband and cable television cables and equipment on customer's premise, using electrician's tools and test equipment: Measures...


Ilocos Norte

Published a month ago

-full-time,permanent/

At least 6 months to 1 year work experience Strong Customer Service Orientation COSH certified is an advantage Excellent understanding of carpentry techniques...


From Consolidated Matrix Incorporated - National Capital Region

Published a month ago

Welder

At least 6 months to 1 year work experience Strong Customer Service Orientation COSH certified is an advantage Excellent understanding of carpentry techniques...


From Consolidated Matrix Incorporated - National Capital Region

Published a month ago