Ip Telephony Specialist

Ip Telephony Specialist
Company:

Peopleplustech Ph


Ip Telephony Specialist

Details of the offer

You are applying for
IP Telephony Specialist
Job duties:

>
Create and manage dial plans and routes for cloud PBX

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Request, assign and manage telephone numbers

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Troubleshoot and resolve Level 2 incidents related to user account administration

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Troubleshoot and resolve Level 2 incidents with desktop application

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Troubleshoot and resolve incidents with IP desk phones and conference room phones and other hardware issues

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Troubleshoot call quality issues and engage with other Association Third Parties as required

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Resolve Level 2 incidents related to Ring Central Office performance and functionality, raise incidents to Association’s Third Party as required

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Receive and resolve incidents raised by client

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Manage and maintain Ring Central Office platform and service uptime

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Maintain technical and environment administration documentation used to support Ring Central Office

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Maintain skills needed to support Ring Central Office

Note:Work for ring central is more on the administration

Qualifications
Bachelor’s Degree in Information Technology, Computer Science or other relevant field
Experience in Avaya plus VoIP and OBX

Job Application Form
Thank you for your interest in working with us. Please complete the job application form below to apply for your desired position.


Source: Jora


Area:

Requirements


Knowledges:

  • PBX
  • Desktop

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