• At least 2 to 3 years experience in a similar content
management/ digital production role.
• Proven working experience in instructional design and with
• Excellent knowledge of learning theories and instructional design
• Knowledge with scenario based and compliance training.
• Experience in using Adobe Captivate or Articulate.
• Visual Design Skills (Dreamweaver, Photoshop, Illustrator) and
ability to storyboard.
• Experience supporting a Risk, Compliance, Fraud and Disputes
Account is an advantage.
• Solid knowledge of course development software and at least
one Learning Management System.
• Can create responsive eLearning courses, Video
Demonstrations and Interactive Videos, Virtual Reality Training
and 360 Learning experiences, click-and-drag based interactions
using Adobe Captivate.
• At least 1 year of BPO training experience.
• Open to any shift schedule.
• Willing to work in BGC, Taguig.