**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
- **Champion employees' welfare by attending to their concerns through stakeholder meetings, FDG and other related initiatives;**
- **Actively work with, communicate, and support stakeholders in all aspects of HR to help achieve the Operational goals of the business**
- **Maintain and ensure the accuracy and integrity of Employee Data and 201 Records; Facilitate new hire onboarding and improve employee orientation.
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- **Get involved with and improve Employee Engagement activities and initiatives from planning, implementation, facilitation and reports;**
- **Handle and accomplish high-level Employee Relations-related reports and tasks**
- **Actively participate and contribute to the improvement of HR processes**
- **Assist in the conceptualization, development, & implementation of Human Resources projects or initiatives to maintain competitive advantage and increase employee engagement**
- **Attend basic compensation and benefits concerns and escalate critical inquiries to respective departments and/or POCs;**
- **Attend, conduct and strictly reinforce due process in all internal disciplinary processes and documentation such as NTE, NOD and Administrative Hearings.
Ensure full compliance with the labor laws and internal policies.
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- **Attend to any task HR Manager may assign**
- **Serve as the HR point of contact for any assigned programs and department.
Ensure that their concerns are properly addressed and resolved.
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- **Offboard employees and process their respective clearances until the issuance of final pay and other-related documents.
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- **Process employee movements such as Promotion, Lateral Transfer and Reassignments**
- **Process performance reviews, regularization document and discussion.
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- **In close coordination with different departments (Support, Operations, Management)**
- **Other tasks and projects that may be assigned involving employees life cycle**
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MINIMU REQUIREMENT QUALIFICATIONS
Key Skills:
- With strong background in Labor and Employee Relations
- Background in all HR facets is an advantage
- Strong Analytical Skills
- Data Management/ Data Accuracy
- Preferably has experience in BPO Setting
Demonstrated competency in the following areas is also required:
- Proven experience at developing and maintaining relationships with key internal and external stakeholders
- Engaged in facilitation and training skills
- Commitment to delivering to the highest quality first time
- Proven ability to work to deadlines and under pressure with a positive attitude
- Compassionate
EDUCATION AND/OR EXPERIENCE:
- At least 3 years experience in HR Employee Relations and Engagement facet
Language Skills:
- Outstanding written and verbal English communication skills
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Schedule:
- Monday to Friday
- Night shift
COVID-19 considerations:
face mask and vaccination card
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Human Resources: 3 years (preferred)
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