Requisition ID:245845Work Area: Human ResourcesExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
The Global Business Services at Human Resources is an organization with 800+ employees, delivering end-to-end HR operations to all SAP locations worldwide from two shared services centers in Prague and Manila.
Our highly engaged teams specialize in processing queries from employees, as well as delivering HR processes comprising of all phases of the employee life-cycle, e.g. Talent Acquisition, Onboarding, Data Management, Payroll, Learning and Career Development, Mobility, and Off-boarding. By joining us, you will find a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations, and one motivated global team working together towards shared goals.
This position is part of a global team called Talent Delivery and is responsible for the execution and enablement of various HR services and programs, including Career Development.
Our Career Development team strives to equip SAP employees with the tools and resources they need to navigate their continued development at SAP. The main function of this role is to consult with SAP employees and guide them to career development resources, this includes, training in a virtual environment, leading 1-1 consultations and end-to-end process management for career development. Additional responsibilities will include supporting global/regional projects.
EXPECTATIONSWe are looking for a highly motivated and customer focused colleague to join our team. The ideal candidate will have the following attributes:Excellent communication skills both written and oralVery strong interpersonal skillsVery strong organizational skills with excellent attention to detailProven ability to perform effectively within strict deadlinesAbility to multi task, prioritize and problem solve in a changing and growing environment.Be a team player with the ability to work independentlyProven ability to engage customers in a virtual environmentAptitude for continuous improvement with proven ability to execute on deliverables
ROLE RESPONSIBILITIESDeliver Career Development servicesDeliver high quality Employee Career Development consultations; provide 1-1 consultations by listening, clarifying root-causes, and identifying possible solutions.Facilitate virtual trainings and engage customers in the learning experience through activities and interactions.Ensure the right resources are in place and guide customers to them.Identify opportunities for continuous improvement and proactively offer solutions /recommend changesProject management for virtual career events
WORK EXPERIENCE4 -5 years professional experienceStrong background in customer service (internal or external)3+ years training/event facilitation experience,Background in training, presenting, or delivery of information (virtual experience is desirable)Coaching experience/background is desirable but not essential
QUALIFICATIONSBachelor’s Degree or comparable experience.Fluent EnglishCoaching, mentoring or training qualification desirable
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team APJ: **********). Successful candidates might be required to undergo a background verification with an external vendor.