As a Customer Service Professional, you are the primary brand advocate of the account you will be assigned to.
You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
**Requirements**:
- College Graduate of any course (with or without work experience)/Completed 2 years in college with 12 months' work experience (Customer service experience).
- Average English communication skills
- Good interpersonal skills
- Analytical and problem-solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays
- Work Onsite set-up
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php20,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
