Customer Service Representatives for a Communications Account - Dayshift
Earn up to 27,000 per month plus additional incentives, allowance, benefits and a lot more.
Location: Pasig City and Quezon City
**Job Description**:
As a Customer Care Representative, you are the primary brand advocate of the account you will be assigned to.
You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Qualifications:
- Have an experience of at least 6 months and up of BPO Experience
- Have good above average to excellent communication skills in English
- Have working knowledge of computers
- Have good customer service, multi-tasking, and problem-solving skills
- Are willing to work on shifting schedule
Your day-to-day in a nutshell
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
Perks and Benefits:
- Paid training
- Competitive salary
- Monthly performance incentives
- Benefits after six (6) months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Paid training
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekends
Supplemental pay types:
- Anniversary bonus
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English Advanced (preferred)
