Qualifications:
- At least High school, Senior Highschool Graduate / K-12
- With at least up to 6 months work experience in BPO
- NO CALL CENTER EXPERIENCE ARE WELCOME TO APPLY
- Good - Excellent communication skill
- Has a good customer service orientation
- Willing to train onsite
- Willing to work at Eastwood
- Available Accounts: Telco CSR & TSR, Retail & Digital, Sales (Software)
**Responsibilities**:
- Providing day-to-day customer service support to customers needs based on client account services or products
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions
- Ensuring quality support and customer satisfaction
**Salary**: Php15,000.00 - Php25,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
COVID-19 considerations:
Application Question(s):
- Do you have experience in BPO industry?
- Please input your updated mobile number (0917xxxxxxx).
