Helpdesk Support (Tsr) With 30,000 Signing Bonus!* | It Graduate | Alabang Site

Responsibilities:
Determines requirements by working with customers.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem.
Expediting correction or adjustment; following up to ensure resolution.
Redirect customers to appropriate departments and teams when appropriate
Follow all communication procedures, policies, and guidelines during every customer interaction

Requirements:
College Graduate, but also open to Undergraduates with related work experience.
1-3 years customer service experience preferred.
Excellent interpersonal communication skills.
Strong phone skills i.e. diction, active listening.
Ability to make quick and smart decisions under pressure.
Must be willing to work in Alabang

We highly encourage Walk-in applicants!
Monday to Friday, 10AM-4PM
Things to bring:Resume & a valid government-issued ID
3/F Robinsons Forum Mall, Pioneer St. Mandaluyong City
G/F Plaza B Bldg., Northgate Ave., North Cyberzone, Filinvest Alabang, Muntinlupa City

*If you get hired, you’ll get to enjoy the following benefits with us:
Be part of one of the biggest and most stable organization in the world
Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Flexible Working Arrangements
Employee Stock Purchase Plan
Healthy and Encouraging Work Environment
Allowances
Loyalty, Christmas Gift, Inclusion and Diversity Benefits
Night Differential
Retirement Plan

*Terms and Conditions Apply