Front Desk Associate

Education level: graduate of BS Tourism, Hospitality Management or any other related courses

Communication skills: proficient in verbal and written English

Soft Skills:
- solid customer service and organizational skills;
- critical-thinking and reasoning abilities;
- ability to meet deadlines and multitask;
- mentally alert, attentive to details, has good/sound judgment;
- must have strong communication, sales and presentation skills;
- must be goal-oriented, flexible and creative under pressure;

Technical Skills: Computer literate

Responsibilities:

- Handles cashiering operation, check in/ check outs procedures and process all incoming and outgoing calls.
- Maintains the cleanliness and neatness of the front office area
- Answers audit reports
- Follow rules and regulation contained on the Hotel’s Rules
- Perform duties deemed necessary by the supervisor