Fraud Analyst | Credit Monitoring Specialist | Edsa-Mrt Boni

SITEL Pioneer
G/F Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City
Mondays – Fridays | 10AM-8PM
Who are we looking for?
We are looking for passionate individuals who can deliver personalized and memorable experiences for our clients and customers.
Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service.
You simply need to know your way around a computer and be comfortable supporting customers through phone, chat and email.
Join us today in building trust, being bold, working together and wowing our customers!
What are we looking for?
- Minimum of eighteen (18) years of age
- Completed at least two (2) years of college education
- Basic computer navigation skills
- Good command of the English language
- Willingness to work on shifting schedules
What should you expect from us?
- Paid training from day one
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
Who We Are Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific.
The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www. sitel.com.
What We Do Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer.
Sitel’s ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients.