Food And Beverage Manager

Education level: college graduate Communication skills: proficient in verbal and written English

Soft skills:
- solid customer service, speaking, problem-solving, leadership, organizational and managerial skills;
- proven track record in leading a team;
- with strong analytical, communication, and inter-personal skills;
- critical-thinking and reasoning abilities; ability to meet deadlines and multitask;
- administrative and communication skills, such as those associated with giving orders and providing direction to the service staff;
- mentally alert, attentive to details, has good/sound judgment

Technical skills:
- computer literate;
- knowledgeable with recipe and menu database software, inventory management software, point of sale (POS) software and computerized cash register systems

Experience: with at least 5 years experience in Food & Beverage management, handling a managerial position focused mainly in service excellence and revenue generation

Personality: must be of good moral character

Duties:
- supervise the daily operations of the restaurants and bar;
- ensure customer satisfaction and handle customer complaints;
- handle administrative duties, including interview and training of new F&B employees, staff schedules, performance review, disciplinary action etc;
- plan and implement aggressive revenue-generating strategies to achieve objectives in a highly-competitive business environment;
- implement innovative promotional campaigns;
- motivate and lead a team of service professionals and build customer relationship