Field Support Technician

Job Description:
Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Minimum Qualifications:
Teamwork Communication Flexibility Patience Time management Problem Solving Positive Attitude Strong analytical and planning skills; Good communication and presentation skills; Excellent problem-solving skills; Willing to work in Quezon City