Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the Head of Faculty, Sales and Financial Planning with the resources to solve critical problems for the future of our business, which is why we need you.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with:
Minimum 10 years in related field and Insurance & Unit Trust industry or financial services industry
Has managed teams in previous capacity and shown credible achievements
Proficient in Microsoft Office Software (Word, Excel, Power Point)
Exceptional project planning and management skills
On the job you will:
Lead and provide direction to the faculty in order to align the team to meet the Organizational’s business needs
Collaborate, get consensus across teams, and establish productive relationships. Ability to work independently with little supervision
Develop understanding of key business drivers and translate those into effective training programs in the area of product and technical knowledge for Life Insurance and Asset Management business. Conduct training needs analysis: Consult with management, supervisors and to gain knowledge of business situations requiring training
Plan and Organize- meeting targets and deadlines in responsibilities, projects, training programmes and achieves target within the specified timeframe
Supervise, monitor deliverables based on timelines and to develop trainers in the faculty to ensure value creation in their career progression
Coordinate activities related to the planning, development, delivery and organization of training programs including field-based training and online learning programs for delivery across different channels.. Use creative techniques in blending different learning strategies with traditional training methods to maximize learning
Implement training schedule, manage organization of sessions/workshops and deliver content of training modules
Promote and market various training programs through Learning Management System and other communication methods , partnering with Manulife Sales and Agency Team , distribution channels and other internal colleagues
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 98,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,retention, advancementand compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contactrecruitment@manulife.com .
