**Company Description**
Accenture in the Philippines is a pioneer in Accenture's global delivery network.
Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services.
As part of Accenture's global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients' challenges.
Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace.
By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
**Responsibilities**:
- Ability to work in a telnet tool, such as PUTTY, SECURECRT
- Configure NAT, perform IP re-addressing activities.
- Execute provided work orders containing instructions to configure network hardware and software.
- General knowledge of the Microsoft Office suite of products: Word, Excel, PowerPoint, and Visio.
- Investigate and implement physical and logical communications networks.
- Know how to engage Cisco TAC for trouble resolution.
- Perform level one diagnostic tests & procedures.
- Perform router/switch network hardware/software upgrades.
- Prepare schematics to define and illustrate network design solutions using Visio
- Work with customer technical teams to provide solutions for customers' internetworking communications requirements
**Qualifications**:
- Bachelor's in Information Technology, Computer Science, Engineering or other related courses
- Cisco certification is nice-to-have
- General knowledge of the Microsoft Office suite of products: Word, Excel, PowerPoint, and Visio
- Leverage ITIL processes that specifically include Incident, Change and Problem management
- Excellent customer facing skills (oral and written), a passion for customer satisfaction, and adherence to support service level agreements
- Accepts responsibility, is self-motivated and accountable for achieving implementation and Customer satisfaction targets
- Results-oriented, excellent ability to utilize and manage the organization's resources to achieve goals
- Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers
- Ability to work well in a fast-paced environment with multiple tasks
- Self-starter, with strong sense of ownership and assertive follow-through
- Possess solid understanding on networking concepts in routing, switching and WLAN
- Knowledge on network technologies like HSRP, STP, BGP, EIGRP, DMVPN, PBR, 4G LTE and other similar WAN/LAN concepts
- Experience on Cisco, HP and Juniper devices like routers, switches, network accelerators, WLCs, APs
**What we offer**:
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan
- Company-sponsored trainings, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environmentx
- Work from home set-up until end of the year or depends on project assignment*
**TERMS AND CONDITIONS**
**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding.
We recommend to prepare the requirements early to ensure on time onboarding.
Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:
- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member's Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate
**Salary**: Php28,000.00 - Php46,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
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