**RESPONSIBILITIES AND QUALIFICATIONS**
- Have general knowledge in troubleshooting network systems, internet connectivity, and other technical aspects
- Extremely detail-oriented
- Have knowledge in Shopify and copywriting
- Have experience managing e-commerce accounts
- Have experience doing customer service chat and video calls
- Must be comfortable doing training, live calls, and tutorial videos
- Proficiency in Google Suite is a plus
- Are fluent in English both speaking and writing
- Can work in US Time Zone (graveyard shift in PH time or at least overlap US time zones by a few hours)
- Have project management experience
- Have exceptional customer service skills
- Have a good internet connection and video conference capabilities
We will do at least 3 video call interviews: an interview with HR, a next-level interview with the marketing director lead, and a final interview with a client.
Please send:
- Cover letter
- Your resume
We will ask for your portfolio and proof of experience.
**Benefits**:
- Company events
- Paid training
- Staff meals provided
- Work from home
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- 13th month salary
**Experience**:
- Klaviyo: 1 year (required)
- Copywriting: 1 year (required)
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