Easy Account - Quezon City - 2Nd Year College

Job description
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account

Job Qualifications:
Must high school graduate
With at least 6 months BPO experience
Must have strong verbal and written English communication skills
35 kilometers away from the site
Can do onsite work in Quezon City Site

Job Responsibilities:
Effectively manage large amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies

Sapient BPO to Its Employees:
Our goal is to outperform in all of our locations.
Sapient understands that its employees are the most important asset for rendering effective quality services around the globe.
That's why Sapient gives its best efforts to attract and develop the best and the brightest professionals for the job.
Sapient offers:
HMO and dental coverage from Day 1 of employment
Meal and other allowance
Continuous education assistance and skills enhancement through training & personal development programs
Paid Vacation and Sick Leave
Office spaces with comfortable sleeping quarters
Performance Incentives to improve effectivity
Company Sponsored Team events to promote Team Efficiency

Other Work-Life Balance Programs

**Salary**: Php18,000.00 - Php25,000.00 per month

**Benefits**:

- Paid training
- Pay raise

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Alabang: Reliably commute or planning to relocate before starting work (required)