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Earn Up To 26K As Technical Support For Samsung Account

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Company:

Concentrix

Place:

Quezon City, National Capital Region

Job Function:

Other

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Details of the offer

Description:
As aTechnical Support Specialist,you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilize various Concentrix and client-based tools and applications for customer management and servicing
· Provide cutting-edge service in a friendly, confident and knowledgeable manner
Requirements:
Basic Qualifications:
· At least high school graduate
· Experience of at least six months in the BPO industry are preferred
· Excellent English communication skills
· Working knowledge on computers
· Good customer service, multi-tasking and problem-solving skills
· Willing to work in shifting schedule

Enjoy these awesome benefits when you join us as aTechnical Support Specialist:
• Paid training
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
• Competitive salary
Monthly performance incentives