E Commerce Coordinator

R?sum? du poste Under the supervision of the E-Store Manager the position will drive day-to-day E-Store operations as well as coordinate sales promotions working closely with business teams, customer service teams, RHQ, HQ, customer service and third party vendors.

As E-Store coordinator you will hold previous experience in a similar role and be strong in identifying opportunities to improve and increase overall store performance. R?le et Responsabilit?s
- The E-Store coordinator will be responsible for working closely with internal stakeholders to co-ordinate and manage e-store operations
- The E-Store coordinator will be responsible for working closely with internal and external teams for order management, sales promotions, forecasting
- The E-Store coordinator will be responsible to ensure all promotions; products are correctly setup in the e-store platform.
- Manage day-to-day operations of the E-Store including order management, sales promotions, forecasting, etc.
- Work closely with the customer service teams, sales team, payment gateway provider, etc. to set-up, document and ensure all the required E-Store functions are in place for smooth E-Store operations.
- Inherits HQ guidelines and best practices for E-Store coordination Compiling weekly & monthly reports -to the senior management team and advising on strategy and best practices.
- Ensure the stability of e-commerce functionalities on the e-store for all operational processes.
- Manage third party counterpart's deliveries and keep project implementation on schedule and within scope
- Ensure Samsung standards in terms of packaging, logistics, customer care, etc.
- Define and monitor third party service quality, e.g. fulfilment, payment/fraud issues, in collaboration with subsidiaries and support functions
- Ensure all promotions and offers setup on eStore in a timely manner.

Skills and Qualifications
- Bachelor's degree
- 3 years' experience in managing E commerce operations
- MS Office - Advanced Microsoft excel and Power point

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .