Provide excellent customer service.
- Provide sales support, pricing, rate quotations and rate filing.
- Utilize the system to track, trace, follow up, release cargo and deliver shipments.
- Review shipping documents and client billing for consistency and accuracy.
- Ensure clients/customers receive documents promptly and on time.
- Follow up with clients/customers with updated shipment information and availability.
- Work with customs brokerage to ensure entry/clearance of shipments.
- Work well in team environment and within global offices network.
- Any other duties as may be assigned from time to time.
Job Qualification:
- A Bachelor's Degree holder in Customs Administration, Business Administration or any related course.
- Experience in a Warehousing, Freight Forwarding or Customs Brokerage Company is required
- Knowledge in import, export, ocean and air shipments is an advantage.
- With at least two (2) years experience in the position
- With excellent verbal and written communication skills
**Job Types**: Full-time, Permanent, Fresh graduate
**Benefits**:
- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 10 hour shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
