**Qualification**:
- You have at least 1-3 years of Customer Service experience in a contact center industry
- You have excellent and effective communication skills both written and verbal
- You are proficient with the navigation of multiple web-based tools and Google Drive
- You have good customer orientation.
You can go above and beyond for our customers
- You have a positive and friendly attitude to be able to provide our customers with an awesome post purchase journey
- You are able to work in a dynamic, fast-paced team culture
- You are able to work efficiently to solve any internal or customer related problems.
You love coming up with creative solutions to problems, and you always think about how you can prevent problems from occurring again
- You have hands-on experience in using any CRM or software for database management is advantageous
- You have experience or knowledge of one of our categories is preferred, but not required
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Baguio City, Benguet: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
