Customer Service Representative - Taguig

Duties & Responsibilities:

- Scheduling: Responsible for timely scheduling, provide callers with important information related to their appointment (i.e.
Prep information for test, directions, order management etc.)
- Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts
- If assigned to Order Management: verifies order is complete and matches scheduled procedure.
Includes indexing and exporting physicians' orders to correct account number.
- Collect and verify required patient demographic and financial data elements, including determining a patient's financial responsibility and securing pre-payment for future services/performing collection efforts
- Create a complete pre-registration account for an upcoming inpatient/surgical admission
- Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility

Qualifications:

- **Open to Senior Highschool graduate with 2 years experience in BPO Industry Healthcare Industry**:

- Excellent English Communication
- Willing to work on a Night Shift schedule in BGC, Taguig City

**Salary**: Php26,000.00 - Php38,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer Service Representative: 2 years (preferred)