Customer Service Representative - Pasay City

Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us.
Typically, to qualify as a Customer Service Representative you need to have:
• Completed at least 2 years in college
• At least 1 year of customer service experience in any industry
• Excellent English communication skills
• Strong familiarity with the internet and MS Office applications
• Previous customer center experience helps but it’s not really a requirement
What you might be doing on a typical day:
• Consult with customers on products and services to provide the best solutions via call, email and/or chat
• Respond to customer inquiries with compassion and active listening
• Ultimately you will provide excellent customer service that keeps the customer coming back
You’ll enjoy:
• Competitive pay and performance-based incentives
• Real career growth opportunities
• Company-sponsored HMO with Health & Wellness programs for you and your family
• Educational assistance through tuition reimbursement
• An accessible location at Ground Floor Two Center, SM Mall of Asia Complex, Pasay City
• And more.
Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.
Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.