Customer Service Representative

AFNI

**Customer Service Representative**

**Location**:Commonwealth Ave., Quezon City

Our company is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City.
In this role, you'll be using your customer interaction skills to deliver excellent customer service.
**Qualifications**:

- At least 12 months BPO experience handling international accounts
- At least high school diploma
- With strong communication skills (conversational, confident, spontaneous, relational)
- Strong comprehension and learning agility
- Able to work in a paperless environment with stringent compliance to information security measures
- Must be able to provide NBI clearance before start date

**Perks**:

- Earn up to Php 24,000 monthly
- PLUS up to Php 9,000 monthly performance-based incentives
- Up to 4 FREE dependents on your HMO
- 10K Annual Medical Reimbursement
- Life Insurance
- Annual Family Day
- Outstanding leadership team
- Family-centric events
- Hands-on leadership

**Salary**: Php20,000.00 - Php25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift

Supplemental Pay:

- Bonus pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How long have you been in the BPO industry?
**Education**:

- Senior High School (required)

**Experience**:

- Customer Service Representative: 1 year (required)

**Language**:

- English (required)