Customer Service Representative

**OnlineFactory.asia** is looking for _Customer Service Representatives._ It is a blended account for an International famous fashion e-commerce client.
**Join our team as CSR**:

- Solve tricky and hard cases by collaborating with the team members
- Being proactive in providing feedback for product & service improvement
- Maintaining the integrity and ensure to be compliant with the processes

**What we are looking for**:

- Experience in using Zendesk is a plus but is not required

**About OnlineFactory.asia**

**OnlineFactory.asia** is providing expert solutions in E-Commerce.
We offer high quality offshore outsourcing services in Manila with an in-house Scandinavian management team.
We want to help our online clients to be more competitive by offshore outsourcing services such as Customer Support, Content Management and Influencer Marketing.
We will do it by our Loyal Humble Performers.
The driving force behind success is people.
We are a diverse, creative and skilled workforce with a part Scandinavian management.
We believe in the blend between the Scandinavian and the Filipino culture.
Pay: Php15,000.00 - Php18,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)