Customer Service Representative (Hybrid/Open For Non Bachelors)

COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.

Position: Customer Service Representative
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php30,000 - Php40,000 (Negotiable)
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up

BENEFITS : HMO with 2 dependentsRetirement PlanMedical ReimbursementInsurance Coverage30 leave credits per year JOB REQUIREMENT: Open for Non-Bachelors DegreeAt least 2-3 years Call Center experienceAmenable to work in a shifting scheduleAmenable to attend face to face interview once requestedAmenable to be train on site JOB RESPONSIBILITIES: Accountable for providing outstanding customer care and customizing solutions for esteemed clients of commercial banking.Comply with banking regulations while determining and meeting the needs of your consumers, both present and future.Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categoriesWork together with stakeholders to address a client's issue.Other task as assigned RECRUITMENT PROCESS: Assessment (FACE TO FACE)HR Screening (PHONE)Operations Interview (FACE TO FACE)Reference CheckJob Offer