Customer Service Representative (Epayment Gateway

**PLEASE READ CAREFULLY**

**_Source of Application: Non-employee Referral Program (Cassandra Rodeo)_**

**Site Location: CYBERSCAPE GAMMA, Ortigas**

**Job description**

**Customer Service Representative (ePayment Gateway - Manila)**
- Bachelor's degree or College Graduate
- Must possess at least 2 years BPO experience handling voice account
- Experience in Financial technology (FinTech) as a frontline Agent is highly preferred
- Amenable to work in rotating shifts
- Excellent written and verbal English communication skills
- Strong team spirit with a passion and drive to help users and to deliver the best customer experience
- Enjoys working in a fast paced and changing work environment
- Empathetic and can communicate in a caring and friendly manner.
- Must be willing to work onsite
- Can work in Ortigas Center, Pasig City

**PERKS**
- 25% Night differential
- Unlimited hot drinks and snacks in the office
- HMO

**Salary**: Up to Php36,000.00 per month

**Benefits**:

- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (required)